Over the past few weeks, we’ve shared a closer look at Aislelabs Professional Services — a suite of offerings designed to help you get more from your platform investment. Whether you’re launching complex campaigns, scaling operations, or upgrading your infrastructure, these services give you hands-on support from our in-house experts, tailored to your business goals.
Here’s an in-depth recap of each Aislelabs Professional Service we explored:
1. Custom Analytics: How Can I Build Reporting That Matches My Business?
Standard dashboards don’t always capture what matters most to your business. That’s why Aislelabs offers Custom Analytics — tailored reporting built around your KPIs, internal workflows, and stakeholder needs. Whether you need tenant-level reporting for malls, brand-level segmentation across regions, or executive dashboards for high-level insights, our team works with you to design reporting that reflects your exact structure. We also support external data integration to combine multiple streams into unified views, helping you move from fragmented data to actionable insight.
What this solves: Enables teams to deliver analytics aligned to real business structures, not just standard platform views.
2. Marketing Services: How Do I Launch Campaigns That Grow My Visitor Database?
Need help crafting and executing marketing strategies? We’ll turn data-driven insights into targeted campaigns that engage your audience and drive results. Marketing Services helps you execute high-quality campaigns and branded experiences without adding internal overhead. This includes:
- Email Campaign Management: Strategy, design, and deployment support to grow your visitor database
- Portal Page Design: Custom-branded captive portals aligned with your visual identity to drive engagement and guest WiFi monetization
- Survey Promotion: Targeted campaigns to collect guest feedback and preferences that support tenant-level insights
What this solves: Helps properties increase revenue and engagement by turning guest WiFi into a marketing engine.
3. Custom Feature Development: Can I Tailor Aislelabs to Fit My Workflow?
No two organizations operate the same way. With Custom Feature Development, we work alongside you to scope, design, and build functionality on top of the Aislelabs platform. Whether it’s a custom workflow for internal approvals, new dashboard views, or backend automation that aligns with your data pipelines, we tailor enhancements to your operational needs. This service is ideal for clients who have outgrown standard features or want to bring Aislelabs in line with their internal systems.
What this solves: Supports product customization to meet internal workflow or system integration needs.
4. Data Services: How Can I Unlock Insights from Historical Data?
As your data strategy matures, historical visibility becomes critical. Our Data Services offering helps you manage and retain long-term data within the Aislelabs platform. With Data Retention, you can store and access multi-year visitor data — allowing you to perform year-over-year comparisons, analyze long-term trends, and meet compliance requirements without manual exports.
- Retain your data beyond the standard period directly within Aislelabs
- Compare visitor behavior across years without exporting raw files
- Enable long-range strategic planning and predictive modeling
What this solves: Makes long-term visitor trends accessible for decision-making without external tools.
5. Site Reconfiguration: What If I’m Changing My Wi-Fi Infrastructure?
Network changes are inevitable — whether you’re expanding access points, remodeling, or upgrading infrastructure. Site Reconfiguration supports these transitions by ensuring your Aislelabs setup continues to function seamlessly. From temporary AP deployments during construction, to zone mapping updates for new layouts, to infrastructure migrations, our team ensures data accuracy and uninterrupted performance.
What this solves: Reduces downtime and protects data integrity during major infrastructure changes.
6. Custom Integration: Can I Connect Aislelabs to My CRM or Loyalty Platform?
Aislelabs doesn’t exist in a silo — and neither should your data. Our Custom Integration service connects Aislelabs to your internal systems like CRMs, CDPs, loyalty platforms, and business intelligence tools. Whether you’ve built your own rewards API, need to send visitor attributes to a central CRM, or want to ingest predictive signals from a third-party data source, we’ll create secure, reliable data pipelines that match your environment.
What this solves: Removes silos and manual processes by syncing Aislelabs with your existing tech stack.
7. Network Support: How Do I Keep My Wi-Fi Running Smoothly?
Your analytics and marketing outcomes rely on a strong Wi-Fi foundation. Network Support helps you maintain, test, and troubleshoot your network to ensure data accuracy and guest connectivity. Our service includes:
- Wi-Fi Health Monitoring: Detailed reporting on signal strength, misconfigured APs, and overall performance
- On-Site Network Testing: Walkthroughs to confirm zone coverage and optimize placement
- Network Integration Support: Expert help during upgrades or rollouts
What this solves: Proactively addresses network issues before they impact data quality or guest experience.
8. Product Training: How Do I Onboard and Empower My Team?
Successful adoption depends on confident users. Our Product Training service offers expert-led sessions tailored to your use cases and business goals. We cover both core products:
- Connect Training: Build campaigns, set up automations, and understand segmentation
- Flow Training: Analyze dashboards, track dwell time, and extract insights effectively
What this solves: Reduces ramp-up time and empowers teams to use guest Wi-Fi and analytics tools more effectively.
Get More From the Platform You Already Use
Aislelabs Professional Services are designed to help you move faster, stay focused, and increase ROI from your existing platform investment. Whether you’re in IT, operations, or marketing, we offer the support and flexibility to help your team succeed.
Looking for more tools and insights? Visit our Downloads section for the latest Property Database, industry reports, and solution guides.