The COVID-19 pandemic brought unforeseen challenges to a leading Canadian shopping center operator, disrupting operations and forcing the temporary closure of all malls across the country during the lockdown. Reopening safely required adherence to the highest standards of occupancy and sanitization management.
Aislelabs, as an existing partner to the mall operator for marketing, location analytics, and Customer Data Platform (CDP) products, was called upon to provide a centralized command center to address the challenges across all properties. The Aislelabs Smart Occupancy platform was deployed across 10+ malls, 1000+ APs, and provided access to 300 users who ensured that the mall operated with data-driven social distancing and was safe for customers.
What you’ll get from this success story:
- How the Smart Occupancy platform leveraged the WiFi infrastructure to provide location analytics.
- The teams that Aislelabs helped to better manage occupancy within the malls.
- The metrics used to measure data-driven social distancing and ensure that the mall is safe to re-open.