Ongoing support

Aislelabs ongoing support

Aislelabs Success Packs give the end customer a bank of expert hours to use however they need: reports, training, updates or advice. Choose the level that fits their goals.

Expert hours from the Aislelabs professional services team.

Success Packs

Aislelabs Success Packs.

A bank of expert hours the end customer can use however they need. Choose the level that fits their goals.

Bronze

Reports, training, updates and advice.

10expert hours
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What’s included

  • Standard reports: event results, where visitors come from, store or zone performance
  • Training for the end customer’s team
  • Platform updates: WiFi login page, zone and sensor changes, email campaigns
  • How-to and technical advice

Silver

Adds monthly reports, custom analysis and AI guidance.

30expert hours
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Everything in Bronze, plus

  • Monthly performance reports
  • Custom reports and data analysis
  • Guidance on using AI tools with their data
Most complete

Gold

Adds data accuracy, best practice and zone layout advice.

50expert hours
Talk to the team →

Everything in Silver, plus

  • Data accuracy fine-tuning, such as filter adjustments
  • Industry best-practice advice
  • Zone layout recommendations
Coming soon

Partner Success Pack.

A Success Pack for partners, built for end customer implementations and faster turnaround between the partner and Aislelabs.

Success Packs

Find the right Aislelabs Success Pack.

Tell us what the end customer needs and we will help you choose the right level.