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Aislelabs Connect

Return visit metrics for every guest who connects

Aislelabs Connect tracks how often guests who sign in to your WiFi come back, so you can measure loyalty, win back lapsed visitors and prove which campaigns bring people back.

Works with the WiFi hardware you already run.

In short

Aislelabs return visit metrics, in short.

  • A return visit is a repeat visit by the same guest.
  • Aislelabs Connect tracks return visits for guests who sign in to your WiFi.
  • Guests who sign in with the same email on different devices are recognized as one guest.
  • Teams segment guests into new, frequent and lapsed visitors.
  • Aislelabs Marketing can send visit-triggered messages to each segment.
How it works

How Aislelabs return visit metrics works.

  1. 1

    Guests sign in

    Visitors connect through your Aislelabs Connect captive portal.

  2. 2

    Connect recognizes returning guests

    Each return visit is added to the guest's history.

  3. 3

    Segment and act

    Compare visit frequency by site, find lapsed guests and run win-back campaigns.

Use cases

What teams do with Aislelabs return visit metrics.

1

Loyalty measurement

See how often guests return and how that changes over time.

2

Visit frequency by site

Compare how often guests return to each location.

3

Win-back

Find guests who have not returned in a set number of days.

4

Campaign proof

Compare return visits from guests who received a campaign with those who did not.

5

Frequent visitor rewards

Identify your most frequent guests for offers and loyalty programs.

6

Seamless returns

Pair with Hotspot 2.0 so returning guests reconnect automatically.

FAQs

Aislelabs return visit metrics: questions, answered.

Quick answers on Aislelabs return visit metrics.

What is a return visit?

A return visit is a repeat visit by the same guest. Aislelabs Connect tracks return visits for guests who sign in to your WiFi.

How does Aislelabs know a guest has returned?

When a guest who signed in before connects again, Aislelabs Connect recognizes them and adds the visit to their history.

Can Aislelabs recognize a guest on different devices?

Yes. If a guest signs in with the same email on different devices, Aislelabs Connect recognizes them as the same guest.

Can I prove a campaign brought guests back?

Yes. Because Connect sees when a guest returns, teams can compare return visits from guests who received a campaign with those who did not.

Does Aislelabs work with my existing WiFi?

Yes. Aislelabs works with the WiFi access points you already run and supports multiple WiFi hardware vendors.

Book a demo

See your venue come to life with Aislelabs.

Book a demo with someone who has worked with venues like yours. We’ll show you the platform, talk through pricing and answer every question.