We’re excited to introduce Flow AI, the latest evolution of the Aislelabs platform. Learn More

We’re rolling out new features today, Oct 9, 12:30-3:30 PM EST. Access may be briefly impacted for some users.  Check platform status.

Aislelabs Glossary

Indoor Wayfinding

Indoor wayfinding is the use of digital tools, such as interactive maps, kiosks and mobile apps, to help people find their way inside large buildings like malls, airports, hospitals and campuses, where GPS does not work well.

What is indoor wayfinding?

Indoor wayfinding is the digital side of wayfinding. It adds searchable maps, directions and sometimes a live position to signs and landmarks. Because GPS is weak indoors, positioning relies on WiFi, Bluetooth beacons or other sensors.

How does indoor wayfinding work?

  1. The building is mapped. Floors, stores, gates and facilities are drawn as a digital map.
  2. The visitor picks a destination. On a kiosk, website or app.
  3. A route is calculated. The system finds the best path, including lifts and stairs.
  4. The visitor follows it. With step-by-step directions and, in some apps, a live position.

Indoor wayfinding vs blue dot navigation: what is the difference?

Indoor wayfindingBlue dot navigation
ScopeAny digital help finding the wayA live position marker on a map
Needs positioningNot alwaysYes
Typical toolsKiosks, web maps, appsApps using WiFi or beacons
Cost to runLowerHigher

What are examples of indoor wayfinding?

VenueExample
Shopping mallDirectory kiosks with routes to each store
AirportWalking times to gates in the airport app
HospitalRoutes from parking to departments
UniversityCampus maps for classrooms and services

How do businesses use indoor wayfinding?

  1. Reduce frustration. Help visitors reach their destination quickly.
  2. Spread traffic. Guide visitors to less visited areas and tenants.
  3. Improve accessibility. Show step-free routes and facilities.

How does Aislelabs relate to indoor wayfinding?

Aislelabs does not provide wayfinding. Aislelabs Flow AI shows how visitors actually move by zone and floor from the WiFi a venue already runs, which helps venues decide where to place signs, kiosks and directories. Explore Aislelabs Flow AI. See also Blue Dot Navigation.

FAQs

Why doesn’t GPS work for indoor wayfinding?

Building walls and floors block or weaken satellite signals.

Do visitors need an app for indoor wayfinding?

Not always. Kiosks and web maps work without one.

What technology powers indoor positioning?

Usually WiFi, Bluetooth beacons or other sensors.

Which venues benefit most?

Large, complex buildings such as malls, airports, hospitals and campuses.

How do venues measure wayfinding success?

By tracking whether traffic reaches areas the signs and maps point to.

Aislelabs

Turn your venue WiFi into visitor insight with Aislelabs

See visits, dwell time and guest data from the WiFi you already run.